All Stay Interview training begins with calculating turnover’s real costs so managers understand their risks and opportunities.
They vs You
Why does Stay Interview training work better than traditional soft-skills training? Managers establish goals, accountabilities, and a locked-in process so you are driven to act.
Skills
After first learning to build trust, managers practice asking the five most important questions and probes so employees disclose why they stay and might leave.
Stay Plans
What do employees want the most? Better work processes to increase their productivity. They’ll ask for other things, too, and you will be ready to address them.
Forecast
Managers predict how long each employee will stay and are accountable for their forecasts.
Tools
Includes the Stay Interview guide with questions, probes, opening and closing scripts, stay plan, and a tool for aggregating primary reasons employees stay and intend to leave.
The Power of Stay Interviews is the top-selling SHRM-published book in history.
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