Explore Books by Dick Finnegan:

The Power of Stay Interviews  for Engagement and Retention

This book is for HR managers who want to implement Stay Interviews in their organizations…and is the top-selling SHRM-published book in history.

Read this book to end the non-productive loop of reading engagement survey and exit survey results and then implementing employee programs which work around supervisors rather than through supervisors…as research tells us the top driver of engagement and retention is the immediate, first-line supervisor. Stay interviews are quickly becoming the most powerful and most recognized solution for employee engagement and retention throughout the world.

Rethinking Retention in Good Times and Bad

This book provides specific, proven strategies and tactics that cut employee turnover. Rethinking Retention includes the first ever comprehensive model for improving retention and cutting turnover in organizations. This book provides over 300 retention ideas and examples, all of which have been fully baked into organizational processes rather than implemented as one-time programs with little resulting success. Most notable is roles for executives, managers, and HR are presented clearly and distinguished from each other. BusinessWeek excerpted Rethinking Retention, saying Finnegan “offers fresh thinking for solving the turnover problem in any economy”.

The Stay Interview: A Manager’s Guide to Keeping the Best and Brightest

It’s the worst sort of surprise: a valued and seemingly happy employee gives his notice. Can you do anything at this point? Probably not. Could you have anticipated the departure and tried to prevent it? Absolutely. That’s where this book comes in. This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit. Written by the retention expert who pioneered the process, The Stay Interview shows managers how to: prepare for the meeting; anticipate an employee’s top issues; set realistic expectations from the start; respond to difficult questions; listen effectively and dig deeper; craft a detailed and effective stay plan complete with timeline; assess each employee’s level of engagement, predict potential exits, and communicate results to upper management. Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview is the key to a more engaged…and much more productive team.

HR’s Greatest Challenge: Driving the C-Suite to Improve Employee Engagement and Retention

HR’s Greatest Challenge is the consummate guide for HR and c-suite executives to solve engagement and retention as business issues, driving solutions through leaders based on costs, goals, and accountabilities. Backed by solid research, key concepts include reasons to include engagement and retention as top-5 business metrics, the failures of exit and engagement surveys, and then a 5-step model that includes converting to dollars, establishing goals, implementing Stay Interviews, forecasting, and holding leaders accountable.

Raise Your Team’s  Employee Engagement Score

This handbook for managers takes them from receiving their department’s engagement score to building an engagement improvement plan that works…and earns them a higher score during the next survey administration. The focus in one-on-one engagement versus one-size-fits-all programs, and is built around recruiting and hiring employees who are already engaged, followed by establishing one’s own engagement goals, conducting stay interviews, and forecasting each employee’s individual engagement level.