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INDUSTRY: WASTE SERVICES
OBSTACLE: Employees perform manual, repetitive jobs…total annual turnover was at 83%.
RESULTS: Reduced turnover 30%, improved new-hire retention by 30%, saving $240,000.
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INDUSTRY: CHICKEN-PROCESSING
OBSTACLE: Pre-pandemic annual turnover exceeded 100% and the great resignation pushed turnover even higher.
RESULTS: Turnover has decreased by 49% and new-hire retention has improved by 20%; saving the company more than $2.3 million.
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INDUSTRY: HEALTHCARE
OBSTACLE: High turnover for nurses and CNAs in addition to a $5,000 cost per exit.
RESULTS: Reduced turnover 43%,
saved $240,000, and
cut agency costs to $0.
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INDUSTRY: HEALTHCARE
OBSTACLE: Major New England healthcare organization calculated annual cost of turnover as $315,159 per every 1% turnover.
RESULTS: Turnover decreased by 58%, saving this healthcare company almost $6.9 million.
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INDUSTRY: MEDICAL CALL CENTER
OBSTACLE: Turnover spiked during the pandemic. Calculation of turnover’s cost was $24,662 per agent and six-month retention was at just 53%.
RESULTS: Reduced turnover by 45%, saving $240,000.
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INDUSTRY: COMMERCIAL LAUNDRY SERVICES
OBSTACLE: Five locations in northeast US had high turnover and shrinking revenues due to Covid-related restaurant closings.
RESULTS: A full 89% of employees who had a Stay Interview were still coming to work after six months.