It is possible that many companies think early turnover is just “the cost of doing business.” My recent work with the U.S. Census Bureau makes clear that there are fewer new workers coming our way, so I think it is time that we get a lot smarter about who we hire and how we retain them. Here are four ideas that I promise will work because if you don’t address it now, turnover may just cost you your business.
Stay Interviews – A St. Patrick’s Day Limerick
Shannon’s boss threw a fit,
Though her work was legit,
But he would always just nag,
And incessantly brag,
So she told him the next time, “I quit!”
Seeing error in his way
He asked her to stay,
“I’ll be kinder”, he committed
Through teeth that he gritted,
But his words sounded just too cliché.
So Shannon said we are due,
To talk or it’s “adieu”,
Then they scheduled a meeting,
That would begin with this greeting,
“Welcome to the first Stay Interview”.
So her boss took a look,
At the Stay Interview book,
Studied probing and listening,
Till his eyes started glistening,
And these were the lessons he partook.
Shannon brought her concerns,
Not expecting to learn,
That her boss could connect,
Who was once circumspect,
So both felt good when they adjourned.
There is a moral here,
That is perfectly clear,
Communication that is open,
Beats wishin’and hopin’,
And helps us all have a better career.
Happy St. Patrick’s Day, Everyone!
Stay Interviews build trust for employee retention
No blarney, the number one reason employees stay or leave, is how much they trust their direct supervisor. Stay Interviews are the method companies who successfully cut turnover use to build trust one-on-one between employees and supervisors. Using the SI5, five heavily-researched and proven questions, direct supervisors listen, probe, and uncover the motivations and concerns of employees. Then forecasts, goals, and accountabilities wrap around the Stay Interviews to create a comprehensive turnover solution that cuts turnover 20% or more, even during The Great Resignation.
Stay Interviews in the news as important business strategy
Want to see the real impact Stay Interviews can have on an organization? Recently, our client Quest Diagnostics was featured in an NBC News report on Stay Interviews as an important business tool. The outcome was honest and shows the trajectory of an employee’s skepticism to relief in being heard. It also closes with great advice for how employees can prepare for Stay Interviews to get the most out of it for themselves.
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