If My Career Rested on Just One Relationship, This Is It
Mentor is too weak, too common a word to describe Bob Bowen. I genuinely love the man. Bob was my first boss in my only “real” job, climbing up the HR ranks for a regional banking company. Now long retired,…
Stay Interviews, Probing, & “We Need More Staff”
Some managers give a knee-jerk twinge when asked to conduct Stay Interviews, to meet with their individual employees to learn how to make their jobs better. They instinctively fear a rebound response of something they can’t control like pay, promotions,…
The Link Between Biology and Employee Turnover
I was a strong high school student but faked my way through the sciences. While decades ago, my memory of walking into sophomore biology class is frighteningly clear, seeing a foreign-looking five-syllable, science-like word on the board, followed by its…
Employee Retention, Engagement, & Pinning Tails on Donkeys
About 20% of the executives we talk with say something like this: “We understand why you want our leaders to have retention goals, but that’s difficult here because our employees report to more than one supervisor.” The background is this.…
How Can Stay Interviews Build Trust?
Often people ask how can a manager who hasn’t built trust do so by conducting Stay Interviews. We usually then rattle off the four skills we train managers to use: listen, probe, take notes, and take responsibility. They wonder what…
Can Stay Interviews Solve U.S. Military Turnover?
Most of us have never considered the U.S. military having turnover problems…and for that matter haven’t seen the words “military” and “turnover” in the same sentence. The short answer to the question posed here is “yes”, in the eyes of…