employee surveys Archives - C-Suite Analytics

Why Employee Surveys Fail to Truly Boost Engagement

September 24, 2024
Richard Finnegan
Articles

Employee engagement strategies often fail due to over-reliance on surveys which many employees distrust. The key to success is recognizing that engagement goes beyond a simple survey score and ensuring executives and managers view engagement and retention as critical metrics that influence overall operational performance, especially through strong leader-employee relationships.

To Cut Turnover, Survey Results & Benchmarks Don’t Matter

April 1, 2024
Richard Finnegan
Articles

Engagement surveys are targeted toward generating company-wide programs, exit interviews aren’t valid data because employees don’t tell the truth, and CEOs want turnover percentage benchmarks instead of cost. Even together, the data from these three common tools give you absolutely no viable pathway to cut turnover.

WSJ Says “Americans Don’t Care as Much About Work”

March 18, 2024
Richard Finnegan
Articles

This is a startling statement from the normally conservative Wall Street Journal. The pandemic has been the universal game-changer such that American’s work habits and work values changed in ways comparable to having experienced a war.

Seven Proofs Managers Drive Retention, Not HR

August 29, 2023
Richard Finnegan
Articles

Two years ago, at SHRM21, I gave a presentation called Seven Proofs That Managers Drive Engagement & Retention, Not HR. It was clear then that there was a disconnect between what research tells us and what we do to improve retention. I’m revisiting my notes from that event to see how far retention efforts have come in two years.

There Is Finally A Real Engagement & Retention Solution

June 28, 2021
Richard Finnegan
Articles

If I asked SHRM why engagement and retention are not on their list, I suspect they would tell me the primary tools for engagement and retention are surveys and SHRM has stayed away from the survey business.

Attention CEOs: Help Your HR Professionals Save 20 Hours Each Month

November 17, 2020
Richard Finnegan
Articles

Never waste your time again asking an employee why she’s leaving. Never analyze a vendor’s data regarding why your employees leave. Never compile data into a report to tell your top team why your employees are quitting. Never report the top 5 reasons why employees quit ever again.

Suffering from High Turnover & Low Engagement?

October 20, 2020
Richard Finnegan
Articles

What does science tell us about cutting turnover and improving engagement? Do scientific studies mention exit interviews? Employee surveys? Focus groups? Salary surveys? Benefits benchmarks?

The Truth About Who Will Work From Home

September 29, 2020
Richard Finnegan
Articles

It is hard to build the personal level of trust that is required for true engagement and retention without in-person interactions.

See If You Agree: Stay Interviews Represent the Third Type of Question

January 21, 2019
Richard Finnegan
Articles

Stay Interviews cut turnover and improve engagement because they drive supervisors to talk with their employees about work issues that matter to each individual employee. And sometimes about non-work issues that matter, too.

The Link Between Biology and Employee Turnover

I was a strong high school student but faked my way through the sciences. While decades ago, my memory of walking into sophomore biology class is frighteningly clear, seeing a foreign-looking five-syllable, science-like word on the board, followed by its…