Jim Clifton is CEO of Gallup one of his book’s contains a most interesting subtitle that uses the phrase, “team leaders.” Jim’s use here is very purposeful, as he makes clear in the book, and from work we’ve done, I can tell you organizations that leverage team leaders cut turnover by greater than 30%.
It seems trite to say that supervisors who build trust will improve retention…more than the traditionally-considered solutions like pay, benefits, onboarding, training, time off, work from home, and everything else. It sounds too simple, too intangible, but it’s true.
The Predictive Index asked over 200 CEOs “Do you believe “The Great Resignation” is over?” Their responses were shocking and conflicted mightily with the conclusions of many respected economists.
The phrase “Quiet Quitters” was introduced by Sona Movsesian, Conan O’Brien’s assistant, who is proud of her job neglect and believes that most people are mediocre. Maybe she’s right, but we believe focusing on retention is a good way to overcome lamenting about the Quiet Quitters to focus on the opportunity to keep your best workers.
Double PTO to build a retention firewall that can’t be matched to keep your must-have 2%-ers. How much productivity time would you lose? Not much. What’s the dollar cost of losing and replacing one of your most important contributors? Start the count at half a million dollars and go up.
Human Resources work is now, more than ever, in the bullseye of turnover, engagement, retention, and recruiting challenges that are being exacerbated by The Great Resignation with no end in sight. I know you accept this challenge, but do you have a plan for improving retention that you know you can count on to work today, tomorrow, and with whatever the future holds?
The G12 is the core of Gallup’s approach to measuring employee engagement by rating 12 highly-researched items on a five-point scale. One of those 12 is “I have a best friend at work”. I confess to initially scoffing years ago regarding this one.
McKinsey just announced that more than half of the job quitters during “The Great Resignation” did not return to their same industries. We’ve all heard stories of how the pandemic period caused workers to rethink their jobs and their lives, and now we have very hard data that proves it.
Here’s a mid-2022 data update that perhaps best predicts the futures of both “The Great Resignation” and our total economy. Let’s compare three key economic indicators for the period ending December 31st, 2021 to six months later ending in June of this year.
DEI has evolved to include the diverse thoughts of our employees rather than just their skin tone, language, gender, sexual preferences, or heritage. Today’s initiatives can then build one-on-one relationship into a trusting relationship, and one where inclinations regarding diversity, equity, and inclusion flow naturally.