Mentor is too weak, too common a word to describe Bob Bowen. I genuinely love the man. Bob was my first boss in my only “real” job, climbing up the HR ranks for a regional banking company. Now long retired,…
The organization that leveraged team leaders cut turnover by greater than 30%, while the other company saw much smaller reductions.
The images you see here look fresh off the internet, but they were actually taken last Wednesday in our yard. From inside, of course. We live in the one zip code in Florida most known for its black bear population,…
Employees might surface an issue that is real to them, and one we cannot find an immediate fix for. Tough issues training is key for leaders to manage expectations.
The lesson we have learned is the same one those attendees in Nashville told me, that accountability doesn’t come easy…or naturally in many organizations.
A recent Forbes article told the sorry story of a manager losing a top employee out of the blue. One of those “everything seemed OK and then he quit” examples every manager has endured. I have to wonder how effectively the manager in our story asked about the employee’s interests and needs.
Stay Interviews cut turnover and improve engagement because they drive supervisors to talk with their employees about work issues that matter to each individual employee. And sometimes about non-work issues that matter, too.
Wherever you are right now, please do the following: 1. Stand up 2. Take 3 steps to your right 3. Tell yourself the top 5 things your company is doing to improve retention and engagement 4. Move back to your…
Some managers give a knee-jerk twinge when asked to conduct Stay Interviews, to meet with their individual employees to learn how to make their jobs better. They instinctively fear a rebound response of something they can’t control like pay, promotions,…
I was a strong high school student but faked my way through the sciences. While decades ago, my memory of walking into sophomore biology class is frighteningly clear, seeing a foreign-looking five-syllable, science-like word on the board, followed by its…