Articles

Keeping Retention Goals Top of Mind

Keeping Retention Goals Top of Mind
Each of you knows that nothing happens in organizations without accountability…nothing…yet my guess is fewer than 5% of global companies, large and small, actually hold someone accountable for turnover. This is why we always begin with converting turnover to dollars. It’s the turnover accountability wake-up call.
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PROOF: Employees Talk About Their Bosses Over Dinner

Employees Talk About Their Bosses Over Dinner
During a recent client discussion, I mentioned my belief that what matters most regarding employee retention and engagement is what employees talk about over dinner. That the feelings we tell ourselves on our way home from work plus any subsequent conversations we have soon after ultimately predicts how long we will stay and how committed we are to our day-to-day work.
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Connecting Thanksgiving, Poverty, and Stopping Absences (2021 reprint)

Connecting Thanksgiving, Poverty, and Stopping Absences
I kept searching for clues as to how a poverty-stricken person views work, clinging to the naïve notion that work = money = getting out of poverty, so therefore one would give all to their job as the ticket out. Then I read more about poverty and the big lesson for me is that a poverty-stricken person’s reality is worse than I thought, with a lack of support systems and knowledge of hidden rules.
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Seven Proofs and A Free Offer

Seven Proofs and A Free Offer
The science shows that helping managers solve turnover is equally as important as recruiting new hires, and at a time when the number of open positions AND the number of employees quitting across our country has never been higher.
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The Right Way Vs Wrong Way to Do Stay Interviews

The Right Way Vs Wrong Way to Do Stay Interviews
Last week I had three separate meetings with organizations that said they had conducted Stay Interviews but turnover and engagement had remained the same…no improvement. I learned next, though, that the Stay Interviews they had implemented were not the proven approach with Stay Interviews that we provide to our clients…and not a form of Stay Interviews that is based on research.
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