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Targeting Turnover Blog

Five Ideas for Retaining Your Young Workers

Five Ideas for Retaining Your Young Workers

Recent surveys say these are the at-work values young workers hold most dear: Mobility, entrepreneurial freedom, and flexibility. Lock these key employee retention words into your brain, make them pop up on your computer screen first thing each morning because 53% of your Gen Z and millennials will consider leaving this year.

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How Much Are Worker Shortages Impacting Customer Service Today?

Worker Shortages Impacting Customer Service

It’s become common to complain about poor customer service, mutterings by those with clear memories of right-in-front-of-me employees who were eager to help. And those who mutter are right because a full 75% of American businesses have already turned away customers or cut operating hours because they can’t hire enough staff, making us wonder how much worse customer service can become.

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Who Drives Retention Success? Gallup Says Your Team Leaders

Team leader with happy employees

Gallup’s CEO, Jim Clifton, very purposefully used the phrase, “team leaders” in a subtitle of one of his books. Why do I agree this specific role is crucial? Because team leaders are in their employees’ faces every day, providing instruction, feedback, and building relationships. Jim knows team leaders’ impact employee retention, and so do we. When it comes to cutting employee turnover - team leaders are the front line for building trust.

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Without Immigrants, U.S. Working-Age Population Would Shrink

Immigrant worker

Those who have recently immigrated are working, as their workforce participation rate…the percent who hold jobs or are actively looking for jobs…is 67% compared to the overall US average of 62%. So as immigrants continue to strengthen our economy, we have far too much anti-immigration sentiment at our nation’s core, and those feelings must be addressed if we are to attract the best of the best to our country.

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