When speaking at conferences I ask audiences to raise their hands if their employee engagement scores have gone up in the past two years. Few flinch, and most look around to see if they see if any other hands have…
What is the largest improvement in cutting turnover in 12 months that is realistic? Is it 88%, 46%, or 41%? Any of those are the correct answer for three of our recent clients. First, some perspective. Cutting turnover by more…
Stay Interviews are both more effective and more efficient than other retention initiatives because they actually lead to improved engagement and improved retention. Here are seven reasons why: Reason #1: Managers conduct them and not HR…and we know now that…
I recently spoke at the Recruiting Trends Conference at Walt Disney World and was the offbeat speaker on the agenda. Other presenters talked about recruiting on the web, recruiting millennials, recruiting for diversity, and other deep recruiting-specific topics. My topic…
Most organizations script a few questions about development as part of their annual performance reviews, and a few even ask managers to establish development plans with employees as a separate step. It is easy, then, to assume Stay Interviews…
Don’t you wish you knew the answer to this question: What percent of your managers actually changed their behaviors based on your most recent supervisory training program? The question brings intrigue because we assume that head nods and positive evaluations…
I recently polled several managers from client companies regarding their successes and possible struggles with Stay Interviews. Among the questions I asked were what do employees talk about…and what might you expect them to talk about but they don’t.…
Vendors who sell recognition services say over and over that employee recognition drives engagement and retention. But a voice in my head always says this in response: “Not if they don’t trust you”. Building trust is the one skill…
Thirty days ago a top executive of a major employee survey company told me this about his survey division: “They don’t generally get involved in the actions taken by an org in response to the engagement results – really…