Wherever you are right now, please do the following: 1. Stand up 2. Take 3 steps to your right 3. Tell yourself the top 5 things your company is doing to improve retention and engagement 4. Move back to your…
Few sentences produce more HR loneliness than the dreaded direction we receive after turnover or engagement reports are analyzed, specifically, “HR, go fix it”. One way to end that loneliness is to ask Finance to help with solutions, especially your…
800 hands immediately shot up in the air. This was the scene at the SHRM Annual Conference in Chicago last month, when I addressed a large crowd on “Cutting Turnover by 40% and More”. When I said “Raise your hand…
Perhaps the most vexing of all people management challenges, high employee turnover quietly drives every company’s costs up and their productivity down. The “quiet” part is because turnover is generally referred to as just a statistic, a percentage of employees…
Employee engagement is a hot buzz-phrase that rolls easily off the management tongue…in weekly meetings, when conducting surveys, and in various sessions where HR provides updates on new trends. How Important though, really, is employee engagement? The short answer on…
Some managers give a knee-jerk twinge when asked to conduct Stay Interviews, to meet with their individual employees to learn how to make their jobs better. They instinctively fear a rebound response of something they can’t control like pay, promotions,…
Is it just a coincidence that the worst managers usually blame their employee turnover on pay? Not enough staff? HR recruits ineffective workers? That leaders with bad management styles see employees’ reasons for leaving as every possible one but themselves?…
I’m flying home from delivering a keynote address on employee retention to executives of Reser’s Fine Foods in the suburbs of Portland, Oregon. After the address one of the group gave me a Reser’s hat, the baseball kind. I’ve never…
I was a strong high school student but faked my way through the sciences. While decades ago, my memory of walking into sophomore biology class is frighteningly clear, seeing a foreign-looking five-syllable, science-like word on the board, followed by its…
Everything we’ve been taught about employee retention is wrong. Turnover keeps ramping up, now at its all-time high. Engagement keeps keeping on, a nice way to say our workers haven’t increased their efforts during this decade. Just as steady has…