Often people ask how can a manager who hasn’t built trust do so by conducting Stay Interviews. We usually then rattle off the four skills we train managers to use: listen, probe, take notes, and take responsibility. They wonder what…
Companies large and small pour dollars and sweat into solving engagement and retention for millennials by hiring consultants, sending HR to conferences, and conducting focus groups… all trying to find the secret sauce to motivate these alien creatures. Here’s a…
Deloitte said recently that U.S. companies, including non-profits, are spending $1.53 billion each year to improve employee engagement and retention. I would suggest we substitute the word “spending” with “flushing” to make it more accurate as Gallup says employee engagement…
We know in our hearts employee engagement is important, but in 2016 did you carry it out in the same way you always have? Did you do a survey? Compare the results to the prior years' or established benchmarks? Did…
Most of us have never considered the U.S. military having turnover problems…and for that matter haven’t seen the words “military” and “turnover” in the same sentence. The short answer to the question posed here is “yes”, in the eyes of…
When speaking at conferences I ask audiences to raise their hands if their employee engagement scores have gone up in the past two years. Few flinch, and most look around to see if they see if any other hands have…
What is the largest improvement in cutting turnover in 12 months that is realistic? Is it 88%, 46%, or 41%? Any of those are the correct answer for three of our recent clients. First, some perspective. Cutting turnover by more…
Stay Interviews are both more effective and more efficient than other retention initiatives because they actually lead to improved engagement and improved retention. Here are seven reasons why: Reason #1: Managers conduct them and not HR…and we know now that…
I recently spoke at the Recruiting Trends Conference at Walt Disney World and was the offbeat speaker on the agenda. Other presenters talked about recruiting on the web, recruiting millennials, recruiting for diversity, and other deep recruiting-specific topics. My topic…
Most organizations script a few questions about development as part of their annual performance reviews, and a few even ask managers to establish development plans with employees as a separate step. It is easy, then, to assume Stay Interviews…