Accountability: The Top Word
The lesson we have learned is the same one those attendees in Nashville told me, that accountability doesn’t come easy…or naturally in many organizations.
Stay Interviews Can’t Save Everyone, But Who Can They Save?
A recent Forbes article told the sorry story of a manager losing a top employee out of the blue. One of those “everything seemed OK and then he quit” examples every manager has endured. I have to wonder how effectively the manager in our story asked about the employee’s interests and needs.
Yes, We’re Bragging!
We just wanted to share some of our client success stories from 2018, and yes, brag just a bit about our part in them.
See If You Agree: Stay Interviews Represent the Third Type of Question
Stay Interviews cut turnover and improve engagement because they drive supervisors to talk with their employees about work issues that matter to each individual employee. And sometimes about non-work issues that matter, too.
Connecting Thanksgiving, Poverty, and Stopping Absences (2018)
I spent part of Thanksgiving reading about poverty, recognizing the irony when most of us are noting our abundances. My reasons were my natural interest stemming from an undergraduate degree in sociology, along with a specific drill-down on how can…
If You Need Another Reason to Do Stay Interviews, #MeToo Is It
I can tell you scores of reasons why Stay Interviews are right for you and your company, long before crossing the waters toward the #MeToo movement which is loaded with controversy. But let’s muscle directly toward that controversy. All employees,…
Take 3 Steps…Literally…To Fix Turnover and Engagement
Wherever you are right now, please do the following: 1. Stand up 2. Take 3 steps to your right 3. Tell yourself the top 5 things your company is doing to improve retention and engagement 4. Move back to your…
The Missing $ Piece: How HR Can Ask Finance To Help With Cutting Turnover
Few sentences produce more HR loneliness than the dreaded direction we receive after turnover or engagement reports are analyzed, specifically, “HR, go fix it”. One way to end that loneliness is to ask Finance to help with solutions, especially your…
Yes, HR, You Were Always Right: You Cannot Solve Turnover By Yourself
800 hands immediately shot up in the air. This was the scene at the SHRM Annual Conference in Chicago last month, when I addressed a large crowd on “Cutting Turnover by 40% and More”. When I said “Raise your hand…
What Is Employee Turnover? A Complete Overview
Perhaps the most vexing of all people management challenges, high employee turnover quietly drives every company’s costs up and their productivity down. The “quiet” part is because turnover is generally referred to as just a statistic, a percentage of employees…