When I speak at HR conferences, I often ask the group to raise their hands if they know who their worst five managers for turnover and engagement are. The great majority immediately raise a hand. So your worst performing managers are well-identified and are known to those who rank both above and below them.
Fortune published an interesting article recently about how HR’s role has stepped up due to people-centric issues like COVID-19, the subsequent labor upheaval, and remote work. Their point is that HR now finally has that coveted “seat at the table” that top HR execs have longed for during the past decade or two. The question is what big challenges HR tackles using that seat.
The key turning point is when top team has determined the dollar cost of turnover and realizes paying a percentage of the cost to fill those jobs is a win/win, and actually a bigger win for the company.
We believe a good retention strategy moves you past lamenting about Quiet Quitters and keeps the focus on the opportunity to retain your best workers.